Shipping & Returns
- All orders are shipped VIA the USPS. Often we ship items next day but please allow 3-5 business days for shipping notification.
- We have worked hard to find a flat rate shipping fee that is fair and reasonable to all. As a small operation we do our best to keep shipping costs as low as possible and keep everything is house so there are no "handling" charges here! Domestic orders $100+ Ship FREE
- All smaller orders will be shipped USPS Priority Mail. Larger Orders will be shipped USPS Ground. Both options include tracking numbers.
- Insurance / Signature Required / Expedited Shipping is available, but NOT automatic, and prices may vary accordingly. If you are interested in having something expedited please email email@example.com
- Please make sure your preferences and delivery address is correct before ordering. Fernweh Home is not responsible for any orders delivered to the incorrect address. All orders returned to sender due to an incorrect address will be re-shipped at the buyer's expense. Most US items should arrive between 3-7 business days (depending on chosen shipping method). Once your item ships you will receive a tracking number via e-mail.
- We try our best to ensure that the product images used on our site accurately depict the colors and nuances in each product. However, computer monitors and lighting vary, and we cannot guarantee that the images on your screen are a perfect portrayal of the real thing.
- Please remember that each Fernweh Home item is handcrafted. We feel the details and even little imperfections add charm and character and will not be considered "defective". (The obvious exceptions would include if something arrived to you damaged in transit and had large stains, hole, tear etc.)
- If an item arrives to you damaged please contact us immediately and send photos of all damage.
- At this time all sales are final.
Fernweh does sell internationally! Please contact Grace@fernwehsupply.co for a shipping quote.
We want you to be fully satisfied with all purchases from Fernweh Home so please contact us with any questions or concerns and we are more than happy to work to find a solution!
By purchasing from Fernweh Home you agree to the shop's policies.